Guests

Your guest directory — the foundation for loyalty, bookings and online orders.

Needs Point of sale

The guest directory is one list that feeds everything else: loyalty points, reservations, online orders and emailed receipts.

It isn't only for admins — whoever works the door keeps this list current too.

Adding a guest

  1. Select New guest.

  2. Enter a name and at least one way to reach them: phone or email.

  3. In Notes, put what your team needs to know before they sit down — allergies, favourite table, how they take their coffee.

  4. Tick Accepts promotions only if they told you so. It's their permission, not your assumption.

Searching

Search by name, phone or email. At the terminal, the same search appears when assigning a guest to an order, and you can create one from there without leaving the check.

Tips