Charging an order
Close a check, record a tip, and combine payment methods.
Charging closes the check and records what it was paid with, how much tip, and who served it.
Charging
On the order, select Charge — the button carries the total.
Pick the payment method. The methods are whichever ones you've set up in Charges.
If there's a tip, pick one of the suggested percentages, type the amount, or select No tip.
For cash, enter what you were handed and the terminal works out the change.
Confirm. It shows Paid ✓, and you can view or send the receipt.
Paying with more than one method
If a payment doesn't cover the total, it's recorded as a Partial payment and the check keeps a Balance. Charge again for the rest with another method — half cash and half card is recorded as two payments on the same order.
Points, gift cards and deposits
When they apply, they show up on the charge screen:
- Use points — if the order has a guest assigned with a loyalty balance.
- Apply gift card — enter the card's code.
- Use deposit — if the guest left a deposit when booking, it's offered against the total.
The receipt
After charging you can print the receipt or email it. It carries the day's folio, who served, and — if you have invoicing — the code your guest uses to request their invoice.