Staff and PINs

Set up whoever uses the terminal and decide what each role can do.

Needs Point of sale

Everyone signs in to the terminal with a PIN. This is where you set them up and decide what each role can do.

Adding someone

  1. Select New person.

  2. Enter the POS name — the one you want to see on receipts and in tip reports.

  3. Pick the role: Server, Cashier, Kitchen or Manager.

  4. If that person already exists as an employee in Team, link them. Then their hours and their sales refer to the same person.

  5. Select Add and give them a 4- to 6-digit PIN.

The PIN column shows Set or No PIN. Without one, that person can't sign in.

Permissions by role

Permissions are defined per role, not per person:

PermissionWhat it allows
Take ordersOpen orders and add lines.
ChargeClose checks and record payments.
DiscountsApply discounts by hand.
Cancel / voidVoid orders and remove lines already sent.
Kitchen (KDS)See and move tickets on the kitchen screen.
Manage ordersReopen and close checks.

A role with no row of its own uses the factory defaults. Change a permission and it applies at once to everyone with that role.

Removing someone

Deactivate locks that person out without deleting anything: their orders, tips and shifts stay in the reports. That's what you want when someone leaves. Reactivate brings them back.

Tips